After a long forty-hour journey across several states, Matthew, Sigmund, and Collin finally arrived in New York. The first thing they did was go to Madison Square Garden for information.
Matthew couldn't find any information about Lily because she didn't have a social media account. Sigmund has told Matthew to try to see Lily's name on Facebook, but he did not get satisfactory results.
Lily's face on social media was not what Lily Matthew was looking for. Matthew's difficulty in obtaining information was not only experienced when searching for Lily. He also had trouble finding information about the man who went with Lily because he didn't know the man's name. Matthew only knew the man was Ryan.
There were a lot of Ryans when Matthew searched for the name. It's like looking for a needle in a haystack when looking for Ryan, whom he never met without his last name.