👉5 ESSENTIAL COMMUNICATION SKILLS
WRITTEN COMMUNICATION. Convey ideas and information through the use of written language.
ORAL COMMUNICATION. Convey ideas and information through the use of spoken language.
NON-VERBAL AND VISUAL COMMUNICATION
ACTIVE LISTENING
CONTEXTUAL COMMUNICATION.
👉What Are the 7 Cs of Effective Communication?
Clear.
Concise.
Concrete.
Correct.
Coherent.
Complete.
Courteous.
👉Listening. Effective listening requires concentration, tolerance and sensitivity. ...
Expressing yourself. First you need to listen to yourself to know what you want to get across.
Consider the best method to deliver your message
Make eye contact
Make requests, not demands
Body language matters
Who U r talking to matters
Be brief yet specific
Think before U speak
Observe and learn
Explain the y behind the descion
Use simple language
Ask for feedback.
Get them involved
Prepare to present your ideas clearly
Speak in slow tone
Be aware of your gestures and impact that they have
Don't speak one sided give chance to others too to listen actively