It's a crisp Monday morning. The sun peeks through the clouds, casting a gentle glow over the city as Rafael steps out of his car in the hotel parking lot. He glances at his watch—07:30 a.m. Time to start his day. As the manager of the Night Star Hotel, Rafael has a lot on his plate. He straightens his tie and enters the hotel, taking a deep breath, ready to face whatever challenges the day may bring.
Inside, the hotel lobby is buzzing with activity. Guests are checking out, and the staff is preparing for new arrivals. The rich scent of freshly brewed coffee wafts through the air from the café corner. Rafael greets the front desk staff with a nod, exchanging pleasantries with the receptionist, who is busy handing out room keys to a family checking out. "How's the morning rush treating you?" he asks, trying to keep the atmosphere light despite the bustling environment.
