Jovanka bowed languidly in Dila's room. Vio managed to reach her. Initially Jovanka was evasive and pretended not to know about the transfer of 10 thousand dollars. She pretended not to understand what Vio said on the phone. A little intimidation and threats from Vio forced Jovanka to come to the MBC bank.
"You already know why we asked you to come here, Ma'am?" asked Dila pleasantly. Dila tried to speak as politely and friendly as possible.
"I don't understand ma'am." Jovanka was nervous and didn't dare look at Dila's face.
"Let's just straight, ma'am. I can not chit chat. I saw your transaction history. The balance in your savings account is only one thousand dollars, why can you transfer to another account of 10 thousand dollars?"
Jovanka smiled wryly. Her tongue couldn't speak. Jovanka was stripped naked by Dila.
"The instinctive nature of the customer, ma'am. If the bank has excess money in savings without the customer knowing what money they are quiet about. If the money is not according to the exact calculation, immediately report and get angry. The case of stealth money in your account now. Even though you know it's not your money, but instead hushes it up and transfers it secretly. It's the same as you stealing bank money. "
"That's the bank's fault, not mine," Jovanka replied curtly. She did not accept being cornered by Dila.
"I admit that we made a mistake. Bank officers are also human, we are not free from mistakes. But you should have reported to us because the balance in the account is not the same as the ATM balance. You have eaten money that is not your right. With humility, immediately return the money that you have taken back to us." said Dila firmly.
Jovanka was silent. Her face was pale. The money had already been used to buy things. The money was gone for shopping and there were not a single left. She was confused about how to return the money.
"The money's up," replied Jovanka, stuttering.
"I don't want to know. You have to return the money immediately, Ma'am."
"Don't be cruel ma'am. Have pity on me. Don't have that kind of feeling," said Jovanka pitifully. She even sobbed.
Dila didn't care about Jovanka's crying because she just pretended to be pitied. Dila realized that. As a bank officer, she mastered psychology. She knew whether customers were honest or not.
"I don't want to know, ma'am. I'm acting like this because you don't want to know whose money you took. I don't accept any excuses. Immediately return our money if you don't want to deal with the police. Poor Bian, your son, must be ashamed of his mother's actions. Later he will be insulted as the son of the thief," Dila said, provoking Jovanka.
Dila knew the name of Jovanka's child from the customer base. Nervousness mixed with fear. Jovanka ventured to ask, "How do you know?"
"It doesn't matter. It's better if you think about how to return the money. I'll give you 3x24 hours to return it. Don't ever try to run away if you don't want your face to be scattered all over the city. Remember Bian. Don't let him mentally down because of your actions, Ma'am."
Jovanka was stunned to hear Dila's words. She was confused about how to return the money.
"Be honest, Ma'am, because if you lie it will be detrimental to us. You have already dug up your own grave."
Jovanka knelt at Dila's feet. She bursted into tears. "Have pity on me, Ma'am. Times that you gave me is too fast."
"When you used the money, did you ever think that those who have money will lose it? You didn't, right?"
"Ma'am, help me. I'll pay in installments." Jovanka tried to negotiate with Dila.
"I can't. Yesterday you didn't take the money in installments. I don't want to know! The money has to come back. I don't want to know if you sell what you bought or something else. I just want the money back."
******
Dila was at the branch office due to a meeting with branch heads and officials at the same level as her. All officials have gathered in the meeting room. Mr. Satria as the head of the branch will evaluate the performance of each office. Have they reached the target or not.
Dila had prepared data on the achievement of her office's performance. She did not look clumsy because she mastered her job different from her rival, Stevi. Stevi had previously served as head of the branch office, but the position was obtained as a result of processing the tongue with the head office officials, not her skills.
As usual, Stevi was always looking for a case with Dila. She spoke softly, seemed friendly but painful.
Dila had often been provoked by hearing Stevi's words, let alone saying she was an old virgin. Dila was often being made fun of because she was not married yet. She didn't care about it and was being indifferent. Only Stevi's words were like a double-edged knife to her. Impressed condescending and insulting.
The meeting this time, Mr. Satria as the head of the class C branch was proud of the achievements of Dila's branch office. Credit grew past the target, NPL decreased, and the target funds for both current accounts, time deposits and savings showed a significant increase.
"Congratulations to Dila. An extraordinary achievement for the LINTAS office. Applause for Dila." Mr. Satria gave praise. All the meeting participants gave a big applause for Dila except Stevi. The snake woman was not happy and seemed unwilling to acknowledge Dila's abilities. Stevi hated losing to Dila, she should be the one in Dila's position.
Mr Satria evaluated the performance of the branches and each branch. Stevi was scrambled all over because there was no credit growth and even NPLs tended to increase due to the large number of bad customers. Stevi's office fund target was also highlighted because it was mostly time deposits and special rates so that the bank paid quite a lot of interest for customers and it greatly affected office profits.
Mr Satria adviced to save funds in the form of savings because the interest paid by the bank was not large and added to the bank's assets. Stevi was angry and didn't accept it but didn't dare to argue with Mr Satria's words.