He shook his head with a bitter smile, Xu Chenghua rationalized his thoughts, and then replied seriously: "I have roughly understood the cause of the matter, and the introduction of the message flow function in Blue Space has annoyed users. On the privacy issue, you really deal with this matter. It is open to question that privacy is the most sensitive issue in the industry. This is not just a nuisance. It may also expose the blue space to a crisis of trust. "
"Brother Luo, according to the agreement, I have no right to interfere with the operation of Bluestar Technology, but now I am not talking to you as an investor, but as a friend. In response to this crisis, your response is too slow. It should not be delayed until now. "
On the other side, Luo Sheng in the conference room leaned back on the boss chair with his legs resting on the conference table, and responded slowly with a smile: "Thank you, Mr. Xu, for telling the truth. I had expected it before the news stream function was launched It will be so. "
Xu Chenghua heard this for a moment, and then returned subconsciously: "How do you say this?"
Luo Sheng laughed: "Test."
Xu Chenghuahu doubted: "Test?"
Luo Sheng nodded and responded: "Yes, it's almost over now, and the result is very satisfactory. It's time to end, and President Xu can just watch it change."
Xu Chenghua, who was sitting in the office on the other side, didn't know how to answer the conversation for a while, and just hung up a few words to hang up the communication.
"What does this kid gourd sell?"
Xu Chenghua wanted to ask, but he gave up. He heard from Luo Sheng's tone that he didn't want to reveal anything, and even if he asked it, he probably wouldn't say anything.
But the phone call still made him feel unexpected, this guy is actually doing testing?
Since I had known that such negative factors would occur, I was still stubborn. Is it a big heart, or is there enough self-confidence to turn the tide?
Xu Chenghua did n't know how to say it, but he did n't care too much. It 's useless to worry anyway. Although Teng Xun is the second largest shareholder of Bluestar Technology, he basically has no right to speak. A powerful founder like Sheng can't tolerate others, and no one can control him.
Thinking of QQ's R agency, Xu Chenghua didn't have to worry too much. Taking a step back and talking about Luo Sheng messing up the blue space is not necessarily a bad thing. For Tencent, even a good thing is equal to giving R agency a great opportunity.
Xu Chenghua has to admit that the current development momentum of R agency is facing the blue space. If the other party does not make mistakes, it is too difficult to catch up and even surpass.
The blue space has occupied more than 58% of the market share, while the R agency has only a little more than 20%, and the gap has further widened over time.
If there is a big heel this time, R may be able to seize more opportunities to grab more market share.
...
At the same time, at the Golden Trade Building, the company's door opened again at the moment. When Luo Sheng appeared in front of a group of petitioning students outside, the scene suddenly noisy.
Luo Sheng pressed his hand gestures, and then was quiet for a while. Some reporters who were present immediately squeezed into the front row from the crowd and began to snap or shoot.
At this moment, Luo Sheng changed the attitude of the previous conference room to everyone. It was a 180-degree turn, and he saw that with a sincere attitude:
"Sorry, we really messed up this time. I'm very sorry. We didn't expect that the news flow function would cause such a fierce resistance. During the time when everyone resisted the news flow function, our team has been reflecting internally. Now look back. We found that we want Blue Space to take a big step in the social networking space. "
"We are thinking that we should have taken a more easing approach, rather than forcing the feature to users suddenly, and we are very sorry for that."
"I hope that the majority of users can give us 72 hours, the development team is working overtime, we are developing the privacy slider function, which is an option to increase privacy control,
This is a brand new feature. Users can choose not to display certain actions on their friends' homepages, such as changing relationship status, such as personal dynamic stealth. "
At this moment, Luo Sheng is very patient trying to tell everyone that this feature is very good.
A fierce boycott was so easily resolved by him in a few words, at least temporarily.
Everyone saw Luo Sheng's humble attitude, and the anger in his heart had dissipated a lot, especially when they learned that they were working hard to improve. Many people had temporarily forgiving in their hearts and returned to reason. They quickly blocked the company's main resistance. They all dispersed.
Most of the people who came to petition or resisted this time were college students, and other groups did not have the time and emotion, because 99% of the users of Blue Space are college students now, all of them have received higher education, and they know that their current behavior has already A lot of people were affected, so they dispersed quickly.
...
Seeing the crowd gradually disperse, all the members of the company were relieved, Luo Sheng settled the matter and walked towards the CEO's office.
Everyone couldn't help but have a cult, no wonder he was the head of Bluestar Technology, and it was not unreasonable. When he shot it, he smoothed out the problem lightly and happily.
As soon as Luo Sheng returned to her office, Irene came. After entering, she closed the door and locked it.
"I suddenly discovered that you are really a big slipper. In the meeting with the boycotts and the performance in the conference room, you were judged as two people." Irene came to him with a smile.
Luo Sheng said calmly: "This is a public relations skill, and it is the most basic public relations skill. Apology is easy to use. Even if it doesn't work, it won't be wrong to deal with this situation."
Irene looked at him and said, "I seem to see ..."
Luo Sheng immediately interrupted her: "Say it later, don't waste time, it will inevitably make people suspicious for too long."
...
As Luo Sheng personally responded to users who came to the company to resist the petition and was also reported by the media in the industry, the blue space is in full swing and is now the focus of the Internet industry circle, especially the news flow project has led to thousands Tens of thousands of users have resisted, and there are many people who are not too disappointed to see the excitement, and their competitors expect that the blue space will follow suit.
With Luo Sheng's sincere apologies and requests, the majority of users have temporarily understood and given a certain buffer time. If the privacy issues brought by the message flow cannot be solved, they will continue to resist. If Bluestar Technology turns a deaf ear to this, it will still Do not want to go back to the old version, then delete the number completely, this is the idea of the majority of resistance to users.
Anyway, there is R agency.
However, after Luo Sheng's response spread through media reports, Teng Xun's senior executives got the news and immediately attached importance to it. President Ma quickly convened the company's senior executives for an internal meeting.
"I have to say that this privacy slider function is the finishing touch. The privacy issues brought by the message flow function are likely to be resolved as this new feature comes online."
At this moment, Mr. Ma at the conference praised this, and then he turned to his CTO: "QQ can also launch a similar function, called the stealth function, this function is also very useful for QQ. "
"Yes, I will deal with it immediately after the meeting." The company's chief technology officer immediately responded.
"Hurry up!" Mr. Ma nodded and reminded him, and after a while he couldn't help but said with emotion: "The blue space is full of wonderful ideas. Luo Sheng seems to have been born for social networks by nature. Space will become my QQ's biggest competitor in the future, and now I am convinced. "
Xu Chenghua glanced at Mr. Ma, and looked away with a smile, and couldn't help but sigh: "The day before yesterday, I called Luo Sheng to ask about the negative impact of the news flow function. If he is okay, he doesn't care about the current negative public opinion. I At that time, he thought he was deceiving me, but he told me that it was an internal test, and it dawned on me. How could I say that, the negative news lasted for a week without any reaction, and I have to say that I dare to play like this. This young man is really brave. . "
"But what made me even more surprised was that the news of this stealth function broke out and I still feel that I underestimated Luo Sheng as a young man again. Do n't be alarmed, do n't panic when things go wrong, and be organized, even this veteran can hardly pass even a veteran who has been in the mall for more than ten years. "
At the meeting, Zhao Peng heard that President Ma and Xu Chenghua both praised Luo Sheng fancy touting at the meeting. Xu Chenghua was very upset in his heart, and he was so depressed that he was about to die.
This is not to say that the operation of R agency is not good.
The key is to be angry and afraid to say anything.
"After the introduction of the news flow in Blue Space, what is the comparison of the page views before and after the page views?" Mr. Ma looked around at all the participants and said.
At this time, the chief operating officer immediately replied: "General Manager Wang, through the display of third-party data, has reached as much as 1.25 billion, which is a full double compared to the week before the news flow function was launched."
Everyone was shocked by this remark, and even Mr. Ma was moved. Blue Space, with more than 80 million user registrations, actually has such a horrifying active index.
"Isn't the user a lot of objection to the message flow feature? How can it be used twice as often?"
"We have carefully investigated Luo Sheng's personal resume and found that in addition to his computer major at the university, he also chose a number of majors, including psychology. He seems to understand Internet thinking and users very well. Now. "
"The privacy slider function complements the privacy concerns of users, and the message flow function is bound to take off."
Zhao Peng, who was sitting in the conference room at the moment, felt like he was sitting on a needle, feeling guilty. The more the senior executives said, the more he panicked because he didn't follow up the development of the news flow function.
Sure enough, he was afraid of what came, and at this moment, Mr. Ma's eyes moved over and fell on Zhao Peng.