Lu Li had met with Marshal Maxwell before, albeit briefly.
This was why he had brought Hachi Chan along, as she had high Charm stats. Even the enemy camps' Tauren NPCs took a liking to her.
The higher the Charm stats, the easier it would be to initiate and find quests. Furthermore, with high Charm stats, NPCs would be more likely to distribute easier and more convenient quests, such as delivering armor or medicine. There was also the possibility of the NPC personally attending to the errand as well. However, with low Charm stats, the likelihood of being able to receive quests from NPCs was extremely low. Furthermore, if you were extremely fortunately and managed to receive a quest, the difficulty would be absurdly high.
There was a beggar in Silvermoon who was starving to death, but he still rejected a player's offer of bread to him. This meant that the player's Charm stats were simply too low.
