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Chapter 7 - Chapter 7: Team Disagreements

The first meeting of the planning team was convened in a capacious and brightly lit conference room. In the center of the room stood a large oval conference table, around which were seated the members of the planning team. The whiteboard positioned at the front of the conference room seemed like a blank canvas, waiting to be filled with creative ideas and strategic plans.

At the outset of the meeting, the ambience was relatively amicable. Team members introduced themselves one by one, sharing their past experiences in advertising planning with a sense of camaraderie. They talked about successful campaigns they had been involved in, the challenges they had overcome, and the lessons they had learned along the way. However, as soon as the discussion veered towards the style and direction that the advertisement for the new product should take, the atmosphere underwent a drastic shift and became charged with tension.

The conservative faction within the team firmly advocated for adopting a traditional and stable advertising style. These members, many of whom had spent years in the industry and witnessed numerous advertising trends come and go, believed that the new product, despite its innovative nature, should be presented in a manner that adhered to time-tested advertising principles. A seasoned member, with a solemn expression on his face, stated in a resolute tone, "We must ground our advertising strategy on the classic advertising model. By emphasizing the quality and functions of the product in a straightforward and reliable way, we can instill trust in consumers. In the current market landscape, we've seen countless examples of overly avant-garde advertisements that might initially grab attention but ultimately fail to translate into sustainable sales growth. We can't afford to take such risks with a product as important as this one."

On the other side of the spectrum, the innovative members were vehemently in favor of breaking free from the shackles of convention. They were eager to leverage the latest advertising technologies and embrace unique and daring creative concepts to make the product stand out in the highly competitive marketplace. A young and passionate member, his eyes alight with enthusiasm, countered with fervor, "We simply can't afford to tread the beaten path. In this day and age, if we don't innovate and offer something truly novel, our advertisement will be lost among the sea of countless other ads. We need to strike an emotional chord with consumers and present them with a visual experience that is unlike anything they've seen before. Only then can our product cut through the clutter and capture the attention it deserves."

As the two sides clashed, the volume of the arguments escalated steadily. Members' faces flushed with emotion as they became more and more entrenched in their respective positions. Some even rose from their seats, brandishing the papers and documents in their hands as if they were weapons, using them to emphasize the validity of their viewpoints. The conference room, which had started the day as a place of professional discussion, now resembled a battlefield, filled with the palpable tension of an ideological war.

Selene found herself in a rather difficult position, caught right in the middle of this fierce debate. She could empathize with the concerns of both camps. The conservatives' stance was rooted in years of observing how consumers responded to different advertising approaches. They were cautious because they knew that a stable customer base was often built on trust, and any deviation from the familiar and reliable advertising norms might alienate those traditional consumers. Meanwhile, the innovators had their eyes firmly set on the younger, more tech-savvy, and trend-conscious consumer segments. They understood that in order to appeal to this group, who were constantly bombarded with a plethora of advertising stimuli, they needed to offer something that was not only different but also exciting and engaging.

Selene attempted to interject on several occasions, hoping to diffuse the mounting tension. However, her voice was frequently drowned out by the cacophony of louder and more forceful arguments. "Everyone, please, let's try to calm down a little," she finally managed to say, raising her voice as much as she could. But alas, most of the team members were so engrossed in their own opinions that her words seemed to fall on deaf ears.

Nevertheless, Selene was not one to give up easily. She was acutely aware that if this argument continued unabated, it would be impossible to make any headway in the planning process. Taking a deep breath to steady herself, she tried once again to make her voice heard. "I truly believe that both sides have valid and valuable points," she began, striving to project an air of calm rationality. "The traditional approach indeed has its merits when it comes to establishing a solid brand image and winning the trust of consumers who are accustomed to more conventional advertising. However, we can't ignore the fact that the innovative route can open doors to new customer segments and give our product a competitive edge in this rapidly evolving market."

Some members finally turned their attention towards her, and seizing this opportunity, Selene continued, "Perhaps we can explore the possibility of finding a middle ground. For instance, we could integrate certain traditional elements that have been widely recognized and trusted by consumers into an innovative framework. This way, we can showcase the reliability of the product while also presenting it in a fresh and captivating manner."

Yet, her suggestion did not immediately quell the disagreement. The conservative members remained skeptical. One of them raised a pointed question, "How can we be certain that these so-called innovative elements won't overshadow the core features of the product? We can't sacrifice the essence of what makes our product unique just for the sake of being trendy or novel."

The innovative members, too, had their own reservations. They countered, "If we're overly constrained by traditional elements, the advertisement will lose its distinctiveness and charm, and it'll be unable to attract the attention of the very audience we're targeting. We need to be bold and take risks to make an impact."

The debate raged on, and the atmosphere in the conference room remained thick with tension. Selene could feel the pressure weighing down on her like a heavy burden. She knew that as the person in the middle, she had a crucial role to play in trying to bring the two sides together and find a solution that would satisfy both factions.

She began jotting down the key points of each argument on her notepad, thinking that perhaps by carefully analyzing them later, she could come up with a more effective compromise. All the while, she listened intently to every word uttered by the team members, trying to delve deeper into their underlying concerns and motivations. It was like trying to solve a complex puzzle, where each piece represented a different perspective, and she had to figure out how they all fit together.

As the meeting progressed, the once pristine whiteboard at the front of the room became a chaotic mess of scribbles and diagrams, filled with the diverse ideas and schemes put forward by both sides. Some were hastily sketched out, depicting different visual styles and narrative directions. Others were accompanied by data and market analysis, intended to lend credibility to their proposed approaches. But in its current state, it was all a jumble, much like the state of the team's collective mindset.

Selene stared at the whiteboard, her mind racing with thoughts. She considered the product itself, its unique selling points, and the specific target market it aimed to reach. She realized that the key to resolving this impasse lay in aligning everyone's ideas with the fundamental characteristics of the product and the actual needs of the consumers.

With this in mind, she decided to take a different tack. Instead of getting caught up in the endless back-and-forth about which style was inherently better, she proposed focusing on analyzing the target consumers first. "Let's shift our attention to understanding who our target consumers really are," she said, rising from her seat and making her way towards the whiteboard. "We know that this product has a wide range of applications and can potentially appeal to various age groups and consumer preferences. However, we need to zero in on the primary group that will have the highest purchase intention and exert the greatest influence on our sales figures."

She then took a marker and began drawing a simple yet comprehensive diagram on the whiteboard, categorizing the potential consumers into several distinct groups based on factors such as age, consumption habits, and preferences. As she did so, she explained her reasoning, "For the older consumers who have a preference for traditional advertising and place a high value on product quality and functionality, we can incorporate elements that they are familiar with and trust into the advertisement. On the other hand, for the younger consumers who are more receptive to novel experiences and are easily drawn in by creativity, we should infuse the ad with more innovative and trendy elements to capture their attention."

This new approach seemed to capture the interest of some of the team members. They started to consider the idea along the lines that Selene had suggested and engaged in a discussion about how to strike the right balance between different elements based on the characteristics of each consumer group.

However, there were still those who were reluctant to abandon their original positions. A conservative member objected, "But this approach might result in an advertisement that appears disjointed and lacks a cohesive identity. We need to maintain a unified style to present a consistent brand image across all consumer segments."

Selene nodded in acknowledgment and replied, "I understand your concern, and it's a valid one. But a unified brand image doesn't necessarily mean a rigid and one-size-fits-all style. We can identify a common theme or a central narrative that runs through all the different elements and resonates with each consumer group. For example, we could tell a story about how the product enhances people's lives in various ways. Then, we can use different visual and creative techniques to convey this story to different consumer groups, ensuring that everyone can relate to it while still perceiving the uniqueness of our brand."

The meeting continued in this vein of intense back-and-forth discussion. Selene persisted in her efforts to bridge the gap between the two sides, drawing on her own understanding of the product and the market to propose possible solutions. Although the disagreement had not been completely resolved by the time the meeting concluded, the atmosphere had eased somewhat, and a few members had begun to entertain the idea of a compromise.

As the team members filed out of the conference room, Selene felt physically exhausted yet also somewhat relieved. She knew that this was just the first step in what would undoubtedly be a long and arduous journey. However, at least they had initiated the process of communication and were now thinking about ways to collaborate effectively. She gathered her notebook, filled with pages of notes and ideas, and walked out with a sense of determination. She was resolved to continue working on this problem, hoping that in the next meeting, they could make further strides towards formulating a unified and impactful advertising plan.