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The entire hospital showed him respect, and the son of Wang Zhongliang was even a shareholder of the hospital. Wouldn't it be easy for them to deal with a minor Director of Inpatient Services like himself?
The key issue was that he had been wronged. The reason he hadn't given Zhang Fengdong a hospital room was that the man before had already called ahead and asked him to reserve a room. It just so happened that Zhang Fengdong had come during the brief time before that man arrived!
If it really was a matter of first come, first served, it was the other man who had given notice first. But it was also his fault for not explaining things clearly to Zhang Fengdong. If he had explained properly, would things have gotten to this point?