Franklin seemed well prepared and said, "I believe there are significant problems in the current operations of major airlines."
"Oh? What problems?" Andy asked.
"Currently, airlines are overly focused on long haul flights, investing heavily in long distance transportation. They emphasize service and comfort, even hiring attractive flight attendants, which all significantly increase costs. In my opinion, an airplane is just a means of transportation. Our goal should be to get passengers to their destinations safely."
"Luxury meals in lavishly decorated dining areas—all these costs are borne by the company. I think we should cut costs. As for so called team loyalty, it's better to convert benefits into cash and increase salaries, which is more effective."
