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CALL CENTRE

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Synopsis

Chapter 1 - THE GHOST IN THE MACHINE

The fluorescent lights of "Zenith Solutions" hummed a monotonous tune, casting a sickly pallor on the rows of identical cubicles. Inside, a symphony of clicks, whispers, and the occasional muffled curse filled the air. This was the domain of the call center, a modern-day purgatory where customer service agents traded their souls for a meager paycheck and the dubious privilege of fielding endless complaints.

Amongst the drones sat Maya Sharma, her gaze fixed on the flickering screen. Her headset, a metallic vise around her head, amplified the cacophony of voices – irate customers, bored supervisors, and the incessant chirping of the call queue. Maya, a veteran of this digital battlefield, navigated the chaos with a practiced indifference.

"Thank you for calling Zenith Solutions," she'd begin, her voice a pre-recorded mantra, devoid of any genuine emotion. "How may I assist you today?"

The day began, as most did, with a barrage of mundane inquiries – forgotten passwords, faulty deliveries, and the eternal quest for a non-existent "manager." But then, something shifted. A call unlike any other.

The caller, a man with a voice that seemed to slither out of the ether, spoke in hushed tones, his words laced with a chilling urgency. "They're watching me," he hissed, his breath catching in the receiver. "They're inside the machine."

Maya, initially dismissive, felt a prickle of unease. The man's voice, though distorted by the line, carried an unsettling weight, a raw terror that seeped through the digital veil. He rambled on, his words a jumbled tapestry of paranoia and fear, speaking of unseen forces, of a malevolent presence lurking within the very network that connected them.

Intrigued, Maya decided to investigate. She discreetly noted the caller's phone number, a strange sequence of digits that seemed to defy logic. Her curiosity piqued, she began to delve deeper, venturing beyond the confines of her cubicle, into the shadowy underbelly of the call center, where secrets, it seemed, were as pervasive as the air conditioning.

To be continued...

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