Li Jiniang's tailor-made evening gown arrived at the company from Taobao, but when she took it out, she was so furious she almost vomited blood. Not only did the fabric reek of mildew, but the whole dress felt flimsy in the hand, completely different from what was described in the listing.
"Did I really spend almost a thousand on this piece of junk? Do they think I'm an easy mark?" Li Jiniang took pictures immediately and contacted the merchant to ask for a refund.
Unfortunately, she ran into an unscrupulous merchant who stubbornly insisted that it was Li Jiniang who had washed the gown, causing it to turn out the way it did.
"What kind of garbage seller is this! I don't have time to argue with you!" With the banquet just a few days away, Li Jiniang truly didn't have the time to squabble with such a disreputable vendor. So she reported the delivery time and current condition of the dress directly to Taobao customer service, opting to go through Taobao's arbitration process.
