Robert's hands tightened on the edge of the desk with his throat being dry like a desert as he forced himself to speak. "G-Good afternoon..." he stammered with his unease bleeding through his attempt at politeness. "Welcome to the-"
However, seeing his frightened attention the woman's eyes lightened up for a brief moment as if coming to a sudden realization. "Oh, my most sincere apologies. I was approached by a couple of thugs on the way here who were adamant about hitting on me, so my mood got soured."