So, the service he launched was similar to the loot box mechanism in online games, which Xin Chen was familiar with. Inside the box, there might be two possibilities: a regular version and a custom version. Naturally, the custom version would be somewhat stronger, but the regular version wasn't unusable. There would be a difference, but it definitely wouldn't be a world apart.
Thus, someone might ask, why spend more to get the custom version when it's not that much better than the regular one? People who ask this really don't understand consumer psychology. Even though everyone knows the difference isn't huge, the majority of people will still chase the superior option, even if it's just a skin with no actual attributes.
