"I used the samples I got here yesterday, and look what happened to my face!"
A woman was screaming in distress, her hands trembling as she pointed to her red and irritated skin. Other attendees gasped and whispered amongst themselves, casting worried glances at the Brilliancia products on display. Penelope, Cassandra, and Marilyn exchanged concerned looks before Marilyn stepped forward to address the situation.
"I'm so sorry to hear about your experience, ma'am. Please allow us to take a look and see how we can assist you," Marilyn said in a soothing voice, trying to guide the woman to a private area behind the booth where they could examine her skin more closely.
"No!" The woman resisted. "Your product ruined my face!"
She then threw a couple of packs of face masks on Marilyn's face.
