January 28th, 2024.
Three o'clock in the afternoon found Michael in a state of thoughtful anticipation. It had been an hour since he first stepped into the sleek confines of the Servcorp offices in the towering Philippine Stock Exchange Tower. Despite the wait, Michael found the atmosphere far from inconvenient. The occasional staff member would approach, offering water or an assortment of snacks with a politeness that was both professional and genuinely warm. Each time, Michael declined, yet he couldn't help but appreciate the gesture.
As the clock hands swept past another hour, Alex reappeared.
"Mr. Reyes, thank you for waiting," Alex began, his tone apologetic yet earnest. "There was a delay in finalizing some details relevant to your inquiry. We wanted to ensure that everything was perfectly aligned with your requirements and expectations before proceeding."
