"Please understand, Miss and Master Clegg," the insurance agent now spoke more cautiously, "for such a large claim, we must thoroughly investigate all aspects."
"For the investigation, wouldn't you appoint a special investigation agency to handle it? Why are you here now with an expert from the museum?" Victoria questioned coldly.
The insurance agent knew that Victoria had figured out that they had brought the museum experts.
He held his ground and said: "It's also for all three parties to fully understand the ins and outs of this affair."
Victoria lifted her hand and nodded: "Alright, your demand is indeed legitimate. But can you tell me why your firm did not inform our foundation in advance? Why did you come without notifying us?"
"That...that was an oversight on our part," having dealt with clients of all kinds over the years, the insurance agent quickly lowered his posture, "I apologize on behalf of our firm to you and your foundation."