It should be a rule of thumb that you can avoid conflicts let's take work place conflict. The truth is expecting a hundred percent fairness is ridiculous and impossible. So how do you service in the work place and not cause drama . First one is do your job to perfection not giving anyone a room to criticize. Drives them crazy and hard for them to find faults in you. Second if anyone brings trouble to you shut it down that minutes putting up with it till you reach your poiling point, or yelling and throwing fits is just unprofessional. Use the organizations rules to shield yourslef walk away when someone is being unreasonable always stay calm and focused but most of all remember to smile and be polite cause that will make them feel Betty and small while you remain flawless