The girl didn't see the man, so she said this.
The receptionist was taken aback, looking at Iris Thompson unbelievably: "Iris, what's going on?"
Iris instinctively lowered her head.
Her seemingly weak demeanor emboldened the girl accusing her: "What's going on? She provided terrible service and was inappropriate with us. Stop talking, just refund our room and money!"
The receptionist frowned, and at that moment, the hotel owner came over, "What's going on? If our service wasn't up to par, I can have Iris apologize, would that be okay?"
The girl heard this and looked at Iris, "An apology... is fine, let her apologize to us!"
The owner hurriedly waved to Iris, scolding: "What's going on? Didn't you provide good service? Our guests are so dissatisfied, apologize quickly!"
Iris looked at the girl.
She thought of what the man had just said.
They were all human beings with flesh and blood, who could feel pain when hurt... It was not scary at all.