"If it makes Olson look a little less suave, that's not terrible, is it?"
Felix draws a breath. "I'm not sure if I find that upsetting because it's wrong or just because I didn't think of it myself," he says.
Something for later, when you're alone with your email. For now, there are other things to take care of.
There's a moment of silence while you both drink.
Then: "Hanrahan is retiring, and the rumor is that Platt is going to bump someone else up to Elite," says Felix.
Elite concierges are the primary point of contact for big clients. You'd be able to focus on one particular person almost all of the time. You'd develop direct client relationships instead of just being a figure in the background.
And there's quite a lot else. Platinum expects Elite concierges to dress and act the part, which means a clothing allowance and a position on the Resort Rota (inspecting every Aman property in the world to make sure they're still all up to snuff).
For someone who appreciates the finer things in life, Elite status offers an opportunity to get your hands on some of the same things your clients love so much.
Ah, living the dream