Shen Qian had barely settled back into his office when the secretary informed him of an incident.
"...I asked him if he had an appointment, which company he represented, and what his purpose or demands were. He refused to answer and kept insisting on one thing—asking for Shen Qian to come out and see him."
It wasn't "let me in", but "ask Shen Qian to come out". Seeing that he was well-dressed and imposing, Tan Yao promptly invited him into the conference room. As soon as Shen Qian returned, he reported the situation.
"Director Shen, what should we do about this?"
Daring to come and make a scene directly could either be due to a mental problem or extreme confidence. Handling these two situations would be entirely different, and Tan Yao's quick decision to stabilize the situation was the wisest course of action.
"Is he in the conference room?"
"Yes."
"Let's go and see."
