The customer service manager immediately got the idea and couldn't help but laugh, "Yeah, let them fuss over it. After all their fussing, it's just a matter of 200,000 yuan. I bet that the 200,000 won't even cover their expenses for making such a fuss. They are shooting themselves in the foot!"
"Exactly," Li Changsheng nodded, and then turned to ask, "Any other issues?"
The customer service manager quickly brought Li Changsheng to another customer service representative and pointed to the computer screen, "Mr. Li, we have a customer complaint stating that the formaldehyde content in our wardrobes is too high."
Li Changsheng laughed as soon as he heard this.
Their wardrobes did have formaldehyde levels that were too high.
But the excess wasn't much, just three times the standard.
This level of excess, people couldn't even smell anything off.
So, Li Changsheng asked, "Did you ask him if he smelled anything unusual?"
