Gu Chengye was surprised to see the box full of letters. He knew there was a complaint box outside the medical center, where people could report medical injustice.
However, he hadn't anticipated the sheer volume of complaints.
Without further ado, he carried the box to a nearby table and gathered a brush, ink, paper, and inkstone. He then began sorting through the letters.
By noon, he had almost finished organizing them.
"These letters raise three main concerns," Gu Chengye explained. "Firstly, they allege that Jishi Medical Hall is charging exorbitantly for its medicines and even substituting lower-quality products for higher-priced ones.
"Secondly, they accuse a doctor named Feng Zhiyuan of treating patients unethically and showing favoritism.
"Finally, they claim that the Qian Family Medicine Store is hoarding essential medicinal herbs such as Coptis, honeysuckles, Forsythia, and scutellaria."
