This is how I know things in real life are messy and complicated. Politicians can talk about things in terms of black and white, but for the rest of us, for those of us toiling in the real world, things come only in gray."
You focus on Doug's face. He seems intrigued.
"I've seen some things while working this case that I wish I could unsee. But wishing will not get us anywhere. It never has and it never will."
That's a good start right there. Your audience is hooked. You go on.