The receptionist of Dexter's Den, the grimoire-selling tent, had to accept and realize that Toz wasn't some ordinary bottom-rung combatant of the war that had stumbled into the tent by accident and started looking around. The customer in front of him was a little weird, very annoying. But seemingly just as capable as he seemed to be eccentric.
The precision with which Toz pointed at the token hanging at his waist alarmed the receptionist, which lessened his frustration toward Toz, though he felt a little fear instead. But it didn't make him any more willing to accept his request and show him the back room. Both out of unwillingness to give in to Toz and because he dreaded all the ridiculous questions that would come pouring in as soon as Toz laid eyes on the stacks of grimoires.