In that instant, Lucas knew that Amiel deserves to know about the serious situation. As soon as Amiel head the news from Lucas, he hurriedly left his office and drove to the mall where the hostage taking event is currently happening.
For Irene's welfare, her identity as the one held hostage was kept unknown. At this point, there were already a lot of government security personnel surrounding the grounds of the mall.
Valerie has already regained consciousness and came to think that this is not the time to be weak. Irene needs her to have a presence of mind at a time like this. She does her best to be in q close proximity to the mall but the police and armed personnel were securing the vicinity very well so that no one would interfere with the negotiation.