"Ah! We forgot to introduce ourselves." The old lady said. "You can call me Isnel and this is my husband, Fernan."
Of course, Penelope knows that. They are the people who treated her like their own child. They took care of her, fed her well, and taught her all the things they know. It is also because of their good teaching that Penelope managed to survive although she was already alone in the streets.
"Can we also know your name, miss?" Isnel asked in a soft voice.
"I'm—"
"And why should we tell you our names?!" Lady Prescilla intervened. "Isn't it obvious we are from a noble family? What makes you think we can give our names to the lowly people like you?"