Golden Eight Minutes, Golden World provided the best crisis management solution.
Ralph Myers also arrived. As the head of the Golden World's Osla branch, he didn't go to the fourth floor but went directly to the security room on the basement floor.
Triston Frye was on the basement floor, directing security work. He had only seen his boss, Ralph Myers, a few times.
"Brother Ralph."
"How's it going?"
Triston Frye said, "The situation is under control for now. They seem not to be terrorists. The criminals haven't hurt anyone yet, and the negotiation expert is communicating with them."
The security room was filled with monitors on the walls.
Ralph Myers found the surveillance video of the incident scene. The criminal wore a mask, making facial recognition impossible.
"How many people are upstairs?"
"Aside from the police and our people, there is one criminal and twelve hostages," Triston Frye added. "No children."
