After Carolline Ruiz was promoted to head nurse, she didn't need to handle many things in the Inpatient Department personally. She would only help out when it got too busy. Even though her job seemed easier, her responsibilities had increased significantly. Anytime there was a complaint from a patient or their family, she would be the first person they come to.
If she couldn't resolve it, then it would be reported up the chain of command.
At the moment, Carolline Ruiz was making her way down to the first floor to help a patient's family member pick up medications from the pharmacy. The patient only had one family member there, who was currently upstairs assisting with moving the patient. Since she was the most available, she went.
After picking up the medications, Carolline Ruiz hurried back upstairs. While waiting for the elevator, Bryan Hawkins and Andy Aguirre emerged from the Outpatient Department Nursing Room. With so many people around, neither of them noticed each other.
