"Our briefing today will be about changes. I want this cafe to undergo a little change, both in terms of decoration and the menu that we will try. But, before that, I want your opinion on this idea of mine. Also, I'm hoping for other fresh ideas for makes this cafe more trusted by customers because of the best quality and service," said Reino in front of his employees.
The day before, Reino asked the employees to hold a briefing before the cafe's operating hours began to open. That's why, this morning, the employees left a little earlier to hear directions from their boss.
Reino wanted a little change of atmosphere in his cafe. He felt the cafe did not provide maximum service. Especially if on the weekend. Customers have to queue for a long time outside the café to get the authentic taste of Butterfly café's specialty coffee.
