After reviewing the online responses, Xu Fang took out his phone and called Su Xingchen.
The call connected, and Su Xingchen's anxious voice came through, "Hello, General Xu, how's the investigation going?"
"President Su, I'm sorry. The reason for the decline in orders is that WeChat and Zhihu Bao have shut down our payment channels. That means customers can only pay with bank cards now. Because the payment process has become more complicated, many people have given up on completing their purchases," Xu Fang said apologetically.
"What? What should we do?" Su Xingchen was shocked.
"Don't worry, I'm working on a solution. For now, just ship out the existing orders. We'll consider extending the sales period for your products depending on the situation," Xu Fang said thoughtfully.
"Thank you, General Xu!" Su Xingchen said gratefully. "If there's anything I can help with, please let me know."
"Of course."
