Butler Xue and two maids were heading towards the guest room on the third floor. The maids had heard screaming and gone to call the butler to investigate it. Since they were pretty sure that they had heard the scream from the third floor, they had informed the butler and headed there together in case the new guest needed help or was in trouble.
Mo Chou was right behind them and caught up quickly. Butler Xue and the maids were concerned about An Daiyu, so they didn't even notice when Mo Chou joined them.
When they reached the third floor, everyone gathered in front of the guest room. Butler Xue first knocked on the door but there was no answer.