Sitting on one of the benches positioned on the park square in front of Marline, Shinsuke bit fiercely and greedily into the dark chocolate bar he had taken out of his bag. It was a well-deserved snack after the trying day he had had: a fire near a waste treatment plant had led to a sudden increase in calls and emails from worried customers or wanting to know in which cases their insurance would cover them in case of toxic fumes; which Marline's employees were struggling to answer to make themselves understood.
Customers were always like this, misunderstanding the scope of their contracts or the cases of application, and it was then up to the insurance consultants to reassure them and calmly explain how their insurance worked.
