Although he was faced with a challenge, the manager eventually agreed to it. 'I have to be adaptable. Since headquarters has already made a compromise, there's no need for me to rigidly stick to the rules as well. But why did they give in this time? Haven't they always been on my side? Isn't their policy never to back down when customers try to bargain? What's going on this time?'
"Alright, I'll deliver the certificate to you personally right away."
"Ok." Yvette Larson hung up and returned the delivery man his phone.
The latter was stunned. 'Headquarters gave in, and so did my manager. How could that be? But since they've already chosen to compromise, there's no need for me to think too much about it. It'll only get me in more trouble.'
Very quickly, the manager arrived at the foot of Pacific Heights. Unfortunately, he couldn't enter based on his status alone.
Finn Taylor glanced at the security officer.
