The 'Representatives' are bridging the gap between the ninjas and the clients. They are the ones who bring in the missions. And unlike the ninjas their identity is almost never hidden.
In fact, the Kage was not only the head of the entire village but also that of the representatives as well. He was a special representative who brought in the big shot clients. It is not an anomaly that the Kage's identities are almost never hidden even if they might have been once but a ninja.
"I see, so representatives nowadays work this way," Akihiko whispered to himself.
For better or worse, Klautz had tricked Akihiko into believing his false claims.
Indeed, It was not a baseless theory. If representatives were to be eunuch wouldn't that make them easier to trace and kill? Gone were the days when having eunuchs was a part of the society.
'This is what happens when you are too obsessed with something,' Klautz internally sighed. 'Was I like him in my past life?'