The biggest problem was that no player present, not even the most prominent guild leaders such as Yao Zenyu or Nangong Lei had managed to identify Kali and the people who knew Shiva's identity were only the Five Great Families of China.
Even with the power of the Yao Family and the Nangong Family they had not yet been able to identify any woman residing in China with Kali's most striking characteristic; silver hair.
Because Samsara Online replicated the natural appearance, the fact that Kali's hair was of that color meant that she must also have silver hair in the real world at birth. The problem was that she could very well have dyed it and thanks to the mask covering her face it was practically impossible to identify her.
With the identity of Kali and Shiva remaining a mystery, the real relationship between these two people was still a puzzle to the players.