"What do you mean by I can't use the room? It's already been half an hour and that customer still hasn't come. I'm asking you to let me use her slot. Why is that so hard for you to understand?" Spoke a shrill and loud voice.
Lina who was about to push the door to enter the store paused and tried to peep through the glass door.
She saw a short young lady holding onto a stunning sea green designer bag yelling at the receptionist.
"I'm sorry Miss Liang but this slot was booked in advance and we just can't give it to someone else, even if that customer hasn't arrived." The poor receptionist explained the store policy.
"Plus we had informed you the same thing when you came here previously. You need to book an appointment if you want to avail our services in the private room."
The lady called Miss Liang just scoffed at what the receptionist said.