The third point of view:
Niklaus' blood ran cold when that bastard answered his wife's phone. He had hoped, no, prayed that somehow his wife and children had found the panic room by chance and called him from there. The panic room was sturdy and he had reinforced the doors such that no amount of bullet could bring it down. Plus the fact that once it was closed, only the people from the inside could open it - it was a haven from danger.
But then, the fact that this bastard called him using his wife's phone meant that his wife had been surrounded. Niklaus knew Reina, as stubborn as an ass, she would only give up unless the situation was out of hand. How bad was the situation at home? Were the kids affected as well? Gosh, he wouldn't ever forgive himself if even the hairs on their head get missing.
"Miguel?" Niklaus effortlessly guessed it was him. Only the bastard was reckless enough to touch his family.