Three years ago, when Zheng Ren was still young and inexperienced, an incident occured in the clinic.
A doctor prescribed an oral medication in capsule form to a patient. The patient asked about the daily dosage and left. Later, it was revealed the patient consumed the aluminium packaging along with the capsule.
Yes, both the capsule and the aluminium foil.
The patient argued that the hospital staff did not give clear instructions as to how to take the medication. He thought the aluminium packaging was edible.
The whole incident was extremely ludicrous.
Zheng Ren never found out how the incident was settled in the end.
There were only two solutions: First would be to compensate the patient and let him go wreck havoc in other hospitals. Second would be to stand firm and let the hospital's legal team do what they were paid for.