Zheng Ren described the whole emergency process to Miao Xiaohua's parents, then comforted them with words of reassurance. Finally, he led them to the entrance of the ICU.
Once they knew that their daughter was in stable condition and the necessary care was being provided, they felt the weight lift from their shoulders.
Zheng Ren went back to the emergency department and was greeted by Chang Yue, "Chief Zheng, it seems your communication skills have improved."
"Really?" Zheng Ren was befuddled by her comment.
Chang Yue was not the type of employee who would curry favor. However, his communication skills… were never a thing worth pointing out. He was above average at best.
Seeing the confusion on Zheng Ren's face, Chang Yue laughed. She explained, "The parents were incredibly worried but when you entered the room, I could tell they calmed down even before you started explaining the situation."
"Really?"
