Lina's first day at the office had been very hectic.
The day began with a roar – phones ringing off the hook and emails galore... and in between answering calls for her CEO, checking his emails. She also made sure that the flipcharts, markers and projection materials were there and that there were notebooks and pens on the table and coffee was available for Wang at the right times. Wang traveled a lot.. and therefore, Lina was expected to spend those precious morning hours attending to his flight, hotel and car bookings for upcoming trips and his expenses from previous trips. Lina's table had a bunch of receipts on her desk including taxi stubs, sandwich receipts and dry-cleaning receipts and she had to handle them all.
Lina received a number of visitors, who had arrived to meet the CEO. And she made sure that any files and documents Wang needed for his meetings, as well as any food or drinks, were ready and served properly.