"I understand. Please wait a moment while I confirm your appointment." The receptionist was very welcoming with a warm smile, her voice very pleasant to the ears.
She picked up the phone and spoke with someone on the other end of the line for a few seconds. Then she frowned, but quickly smoothed out her face back to her usual welcoming expression. After hanging up the phone, she turned back to the Alarm Girls and their manager, looking apologetic.
"I regret to inform our honourable guests that Mr. Chen is currently in an emergency meeting, so your appointment will have to be delayed. We don't know how long this meeting will take, so I suggest that the honourable guests wait in the waiting area. The meeting might end in a few minutes or a few hours, but it's best that you're ready to be called upstairs anytime."
"I understand―," the manager was about to say but…