Li Wang's Study
After Li Wang finished his conversation with his daughter, he decided to call his contacts within the credit agencies straight away.
Orchid Credit Agency - Gold Card
Li Wang strummed his fingers on the desk as he waited for his call to connect.
Li Wang: "Hello Chen Ma, it's Li Wang."
Chen Ma: "Ah Li Wang, hold on a moment." Li Wang heard some rustling then some elevator music.
Li Wang was left waiting on the phone for two minutes.
Chen Ma: "Hello Wang, I'm sorry about that. There were people around. How can I help you today?"
Li Wang: "There seems to be something wrong with the gold card, Yu Yan tried to use it just now and it was declined even though she was within the credit limit."
Chen Ma: "Let me have a look now." Li Wang could hear the sound of typing.
Chen Ma: "The reason the card was declined is because it has been inactivated. This is due to the fact that a new card has been sent out because the credit limit is being increased by 20%."